Duel7's Privacy Policy

Duel7 (https://duel7.win) is an online betting and gaming platform that places the highest importance on user privacy. This Privacy Policy ("Policy") describes how duel7 collects, uses, stores, and protects your personal information.

By registering on or continuing to use our platform, you agree to this Privacy Policy. This Policy applies to all duel7 services, websites, and mobile applications.

We manage your data in accordance with international data protection standards (GDPR) and applicable local laws. Protecting your privacy is our primary commitment — not merely a legal obligation.

Duel7 only collects information that is genuinely necessary to provide its services. We do not gather excessive or irrelevant data.

Duel7 collects information through various methods. It is important that you are aware of each of these.

• Registration Process: Information you provide directly when creating an account.
• Transaction Processing: Information collected automatically when you deposit, withdraw, or place a bet.
• Platform Usage: Information collected via cookies and tracking technologies when you use our website or app.
• Customer Support Communications: Information you provide when speaking with support.
• Verification Process: Documents uploaded for KYC (Know Your Customer) verification.
• Third-Party Verification: Information received from payment processors or age verification services.

Duel7 uses your data only for specific, legitimate purposes. No information is processed unnecessarily.

• To create and manage accounts and verify identity.
• To process deposits, withdrawals, and betting transactions.
• To meet legal obligations and prevent fraud.
• To provide customer support and technical assistance.
• To inform you of relevant promotions and offers (with your consent).
• To ensure platform security and detect suspicious activity.
• To promote responsible gaming and identify problematic behavior.
• To improve service quality and develop new features.

Duel7 never sells your personal data. However, certain information may be shared with selected third parties where necessary and in specific circumstances.

All third parties are required to comply with duel7's strict confidentiality agreements. They may only use the information received for the specified purpose — nothing else.

Duel7 uses cookies and similar technologies to enhance user experience and maintain security. Below is a detailed breakdown of the different types of cookies used.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some core platform features from functioning properly.

Duel7 protects your data using industry-leading security technologies. Our security infrastructure is multi-layered and continuously improved.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Automatic session timeout: Automatic logout after extended inactivity.
• Real-Time Fraud Detection: Unusual transactions and login patterns are detected in real time.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Data Backup: Your data is regularly backed up to secure servers.
• Access Controls: Only authorized personnel may access specific information.

Under duel7's Privacy Policy, you have a number of important rights regarding your personal data.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that the use of your data be restricted.
• Right to Portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to the processing of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise any of your rights, please contact our support team. We aim to respond within 30 business days.

Duel7 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For the duration the account is active + 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulatory requirements).
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: 12 months.
• Customer Support Communications: 3 years.
• Marketing Preferences: Until consent is withdrawn.

At the end of the retention period, data is securely deleted or anonymized. We are required by law to retain certain data for longer periods.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We are always ready to hear from you.

If this Policy is updated, we will notify you by email or platform notification. For significant changes, fresh consent will be obtained.